Customer Portal

Access your IT dashboard, submit support tickets, and manage your services 24/7

Third-Party Authentication Required

To ensure maximum security for your business data, SmardyTEK Solutions uses enterprise-grade authentication through our secure customer portal platform. Your login credentials and account access are managed through our trusted authentication partner.

Secure Client Login

Access your account dashboard and IT resources

Login to Customer Portal

256-bit SSL encryption · Multi-factor authentication enabled

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What You Can Do in the Portal

Manage your IT services, access support, and stay informed about your technology infrastructure—all in one secure location.

Submit & Track Support Tickets

Report IT issues, track resolution progress, and communicate with our support team in real-time.

View Service Status & Reports

Monitor your network health, system uptime, security alerts, and detailed performance reports.

Access Billing & Invoices

Review invoices, payment history, and manage your billing information securely online.

IT Knowledge Base

Access user guides, how-to articles, best practices, and training materials for your team.

Manage User Access

Add or remove team members, set permissions, and control who has portal access.

Download Software & Tools

Access licensed software, security patches, and approved applications for your business.

New to the Portal?

Here's how to get started with your SmardyTEK Customer Portal account

1

Receive Welcome Email

When you become a client, you'll receive a secure invitation email with your portal access link and initial credentials.

2

Set Up Your Account

Click the activation link, create your secure password, and set up multi-factor authentication for enhanced security.

3

Start Managing IT

Access your dashboard, explore features, and start managing your IT services with full visibility and control.

Not a Client Yet?

Join hundreds of San Antonio businesses that trust SmardyTEK Solutions for comprehensive IT management and cybersecurity services.

Portal Security & Support

Security Features

  • 256-bit SSL Encryption

    Bank-level encryption for all data

  • Multi-Factor Authentication

    Extra layer of account protection

  • Role-Based Access Control

    Manage permissions by user role

  • Activity Audit Logs

    Complete visibility of portal access

  • Automatic Session Timeout

    Security after period of inactivity

Support Options

  • Phone Support

    (210) 555-1234
  • Email Support

    [email protected]
  • Live Chat

    Available in portal dashboard

  • 24/7 Emergency Support

    Critical issues handled anytime

  • Help Documentation

    Guides and tutorials in portal

System Requirements

The Customer Portal works on all modern browsers (Chrome, Firefox, Safari, Edge). For the best experience, we recommend using the latest version of your browser with JavaScript enabled. Mobile apps available for iOS and Android.